Privacy policy.

Who we are.

  • Simbiotica, S.L., is the company responsible for the processing of your personal data, with the purpose of providing you with the services identified within this Privacy Policy (The “Web Site”).
  • Simbiotica, S.L., is a company headquartered at Calle Fuencarral 123, 28010, Madrid and its CIF number is B85781052 (“Vizzuality “).
  • At Vizzuality, we are fully committed to upholding your fundamental right to the protection of your personal data and this privacy policy is intended to inform you of your rights under the General Data Protection Regulation (“GDPR”).

Key points of our policy.

In this Privacy Policy, we will run through all the services offered by Vizzuality that require your personal data to be processed. As such, you will be informed of:

  • The purpose behind processing your personal data and for what reason Vizzuality handles your personal data.
  • The legal framework that justifies the processing behind each purpose.
  • If there is any disclosure of your data to third parties or if there are any international transfers containing the same information. Regarding this, we inform you that we do not transfer your data to third parties and we would only hand them over if there was a legal obligation to do so (derived from a request from the State Security Forces or Courts) or if it was absolutely necessary in order to provide you with a service, in which case we will ask for your express consent.
  • The time period for which your data will be kept, which is necessary to maintain our working relationship or to provide you with the service or function that you have requested. Therefore, if we don’t need your data to provide you with any service, then this data will be blocked and will only be accessible by the Public Authorities in the event of legal, administrative or fiscal claims in accordance with the deadlines established by each regulation for this purpose.

What information will we collect about you?

You should know that there are different ways to collect personal data:

  • The data you provide us directly. We collect information about you when you contact us through the channels set up for this purpose, such as the contact address. When you contact us through this channel, we may collect your email, your name and surname, your country of residence, and other data that you voluntarily provide us to maintain the business relationship. We may also collect your contact address in order to gather feedback or conduct user research on our products, in which case we will always explicitly specify such a purpose. In order to ensure that the information provided is always up to date and free of errors, you must notify Vizzuality as soon as possible of any changes to your personal data that may occur by sending an e-mail to the address given here.
  • Data obtained indirectly. When you browse, different cookies and other tracking devices may be installed on your device, as explained in our cookie policy.

What is the origin of your data?

We consider that all the data processed by Vizzuality has been freely provided by you.

How will we use your personal information? What services do we provide for you?

We will act as the responsible party for processing your personal data for all purposes. The aforementioned purposes are:

  • To keep you informed about Vizzuality products and services, as well as send you news, events and other activities that may be of interest to you.
  • To provide you with the services you have requested from us, to attend to your requests for information as well as to assist you in the practice of your rights.
  • To get voluntary feedback and conduct user research on our products.

What is the legal legitimacy for the treatment of your data?

The processing of your data for purposes related to the contact form, or commercial or advertising communications related to Vizzuality’s products and services are based on the management and processing of the legal relationship established between both parties, i.e., the management of your own request, the maintenance of contact, the provision of the service you have requested and, where appropriate, the legitimate interest of Vizzuality.

Data transfer and international transfer.

At Vizzuality, we do not give your personal information to third parties and we don’t do international transfers with the purposes described, beyond the assignments that may result necessary to public administrations and administration of justice, in compliance with the legal obligations that apply to us. However, if necessary, they will always be assigned based on a legal basis that legitimizes this treatment, and we will inform you beforehand.

Exercising your rights.

Please note that you will be able to exercise the following rights:

  • Right to access your personal data in order to know which data points are being processed and the processing operations that are being carried out with them.
  • Right to rectify any piece of inaccurate personal data.
  • Right to delete your personal data, where possible.
  • Right to request a restriction on the processing of your personal data when the accuracy, legality or necessity of the data processing is in doubt, in which case we may retain the data for the purpose of exercising or defending any claims put forward.
  • Right to object to the processing of your personal data when the legal basis that enables us to process them, in accordance with paragraph 4 above, is of legitimate interest.
  • Right to oppose automated decision-making.
  • Right to the transferability of your data, when the legal basis that authorises us to process it in the manner indicated in section 4 above, is the existence of a contractual relationship or your consent.
  • Right to revoke consent that has been granted to Vizzuality.

You will be able to exercise your rights at any time and for free in the following ways:

  • By sending an e-mail to, indicating the right you wish to exercise and your personal details.
  • By sending a written request to the address listed in paragraph 1, indicating the right you wish to exercise and your personal details.
  • In addition, when you receive any form of communication from us, by clicking on the unsubscribe section at the bottom of this communication, you will be able to opt out of all previously accepted commercial communications.

Furthermore, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you consider that we have committed a breach of data protection legislation in respect to the processing of your personal data.

Retention periods and cookies.

We will only keep your data for as long as it is necessary to offer you these services. Any data you provide us through the channels will be blocked as long as they are no longer necessary to manage the service and will only be available if there is a legal obligation (arising from a request from the State Security Forces or Courts and Tribunals) and when you exercise your rights here. In relation to your personal data obtained through the channels, Vizzuality uses Cookies according to the Cookies Policy that you can consult further down this page.

Security and confidentiality.

We are committed to the safekeeping of your information. In order to prevent the unauthorised access or the unauthorised disclosure of personal data, we have taken appropriate technical and physical measures and management processes to safeguard and secure the information we gather about you.

Updating our privacy policy.

We do our best to keep our privacy policy fully updated on a monthly basis. If we make changes, we will do so in a manner that is identifiable, clear and specific, in accordance with the relationship we have already established with you (for example, we may communicate the changes to you by email). This Privacy Policy has been revised and posted on 23 May 2019.

Cookie policy.

Vizzuality, on its own account or that of a third party contracted to provide measurement services, may use cookies and other similar mechanisms for storing and retrieving data in terminal equipment (hereinafter, “Cookies”) when the User navigates the Web Site in order to allow and facilitate user interaction with it. The statistical services – own or others – used by the website may use “cookies” in order to establish metrics and patterns of use of the site. Access, use and, in general, browsing through the website necessarily implies the user’s consent to the use of “cookies” by Vizzuality and/or its service providers. Through the use of cookies it is possible for the server where the Web Site is hosted to recognize the Web browser used by the User, with the purpose of making navigation easier, allowing, for example, access to users who have previously registered, access to areas, services, promotions or contests reserved exclusively for them without having to register on each visit. They are also used to measure audience and traffic parameters, as well as to control the progress and number of entries.

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies enable a website, among other things, to store and retrieve information about a user’s or computer’s browsing habits and, depending on the information they contain and how you use your computer, can be used to recognize the user.

Cookie types.

By domain management entity
  • Own cookies.
  • Third party cookies.
For your length of stay
  • Session Cookies.
  • Persistent cookies.
For its purpose
  • Technical Cookies.
  • Personalization Cookies.
  • Analysis cookies.
  • Advertising cookies.
  • Behavioral advertising cookies.
  • Social network cookies.

What types of cookies does this website use and what are its purposes?

Google Analytics:

  • Name of cookies: ga, _gat
  • Issuer’s website:
  • Cookie Type: Analysis Cookie
  • Description: Web traffic analysis

Cookie management.

Taking into account the information provided through this Cookies Policy, below we offer you information on how you can manage the cookies used on the web through the different options offered by the most common browsers (Explorer, Firefox, Chrome, Safari and Opera). The Help function in most browsers tells you how to set your browser not to accept cookies, to notify you each time you receive a new cookie, and to completely disable all cookies. If you prevent the installation of all cookies on the website, some functions of the website, as well as some content may be affected. This Cookie Policy has been revised and published on 23 May 2019.

Contact forms.

You can get in touch by using our contact form. Or, if your prefer, send an email to A friendly human will get back to you as soon as we can.

Embedded content from other websites.

Articles on this site may include embedded content (e.g. videos, images, tweets, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect data about how visitors use our website. These data are collected using cookies and are anonymous and no individuals are identified. See the Cookie Policy above for more details on our use of cookies.

Legal notice.

The purpose of this document is to establish and regulate the rules of use of the Site (hereinafter the “Site”), whereby the Site and its contents are property of Simbiotica, S.L. which are accessed through the Site and its subdomains. The use, access, browsing and viewing of the contents place in the Site attributes the condition of User thereof and implies the acceptance of all the conditions included in this Legal Notice. The aforementioned Conditions will apply regardless of the General Conditions of Contract that in their case are mandatory. The User agrees to read carefully this Legal Notice in each of the occasions in which he / she intends to use the Site, since this and its conditions of use contained in this Legal Notice may be modified. Vizzuality could modify at any time the Conditions determined here, being duly published as they appear here. The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others duly published.

Ownership of the website.

The owner of this Site is Simbiotica, S.L. with address at Calle Fuencarral 123, 28010, Madrid, C.I.F.: B85781052. Email:

Intellectual property.

Vizzuality by itself or as assignee, is the owner of all the Intellectual Property Rights of its website, as well as the elements contained in it (for example, images, sound, audio, video, software or texts; trademarks or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by Vizzuality or its licensors. By virtue of the provisions of Articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of Vizzuality. The User agrees to respect the rights of Intellectual Property owned by Vizzuality. He/She can visualize the elements of the portal and even print them, copy them and store them on his/her computer’s hard drive or on any other physical medium, as long as it is solely and exclusively for his/her personal and private use. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed in the Vizzuality pages.

Exclusion of liability.

The content, programs, information and / or advice expressed on this Site should be understood as merely indicative. Vizzuality does not respond in any way to the effectiveness or accuracy of these, being exempt from any contractual or extracontractual liability with the Users who use them, since they are the ones who must decide at their discretion the opportunity of them. On this Site you can publish content contributed by third parties or companies, Vizzuality does not answer for the veracity and accuracy of these, being exempt from any contractual or extracontractual liability with the Users that make use of them. Vizzuality reserves the right to carry out without prior notice the modifications it deems appropriate in its portal, being able to change, delete or add both the contents and services provided through it and the way in which they are presented or located in your portal Vizzuality declares that it has adopted all the necessary measures, within its possibilities and the state of technology, to guarantee the functioning of the Website and to prevent the existence and transmission of viruses and other harmful components to Users. However, Vizzuality does not guarantee or be responsible for:

  • The continuity of the contents of the Website;
  • The absence of errors in the contents or services;
  • The absence of viruses and / or other harmful components on the Website or on the server that supplies it;
  • The invulnerability of the Website and / or the impregnability of the security measures adopted therein;
  • The lack of usefulness or performance of the contents and services of the Website;
  • Damage or harm caused to itself or to a third party, any person who violates the conditions, rules and instructions that Vizzuality establishes in the Website or through the violation of the security systems of the Website.

If the User is aware of the existence of any illegal content, illegal, contrary to the laws or that could involve an infringement of intellectual and / or industrial property rights, or any other rights of third parties, you must immediately notify Vizzuality, so that the appropriate measures can be taken.


In the event that the Web Site contains links or hyperlinks to other Internet sites, Vizzuality will not exercise any type of control over said sites and contents. In no case Vizzuality will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities. Notwithstanding the foregoing, some links will be previously negotiated or agreed upon with the person responsible for the linked content, in such a way that a consideration is generated for the actions freely performed by the User. This situation will not affect in any case the exclusion of responsibility over the linked content or the independence of this means of communication.

Conditions of use of the portal for the users.

Access to this Site is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by users. It is expressly prohibited to use the Site for harmful purposes of goods or interests of Vizzuality or third parties or that in any other way overload, damage or disable the networks, servers and other computer equipment (hardware) or computer products and applications (software) of Vizzuality, or third parties. The User assumes responsibility for the use of the portal. The User undertakes to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that Vizzuality offers through its portal and with an enunciative, but not limited to, non-limiting nature. Use them to:

  • engaging in illegal activities, illegal or contrary to good faith and public order;
  • disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or attacking human rights;
  • cause damage to the physical and logical systems of Vizzuality, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage;
  • try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. Vizzuality reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or childhood, order or public safety or which, in his opinion, would not be suitable for publication.

In any case, Vizzuality will not be responsible for the opinions expressed by users through forums, chats, or other participation tools. Vizzuality reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, on its own or by a third party, to those users who fail to comply with these General Conditions of Use. In any case, Vizzuality will not be responsible for the opinions expressed by users through forums, chats, or other participation tools. Vizzuality reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, on its own or by a third party, to those users who fail to comply with these General Conditions of Use.

Privacy policy.

The User will obtain information about the processing of personal data that we carry out on this Website, in the Privacy Policy above.

Cookies policy.

Vizzuality may use cookies to personalize and make it as easy as possible for the User to navigate its Website. For further information, the User may consult the Cookies Policy above.


Vizzuality will pursue the breach of these conditions, as well as any improper use of its Web Site, exercising all civil and criminal actions that may correspond to it in law. In the event that any point of this Legal Notice is considered null or unenforceable by the Public Administration or Administration of Justice, such nullity or non-application will not affect the rest of the contents of the Legal Notice. The non-exercise or execution by Vizzuality of any right or provision contained in this Legal Notice shall not constitute a waiver thereof, unless acknowledged and expressly agreed in writing by Vizzuality.

Modification of the present conditions and duration.

Vizzuality can modify at any time the conditions determined here, being duly published as they appear here. The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others duly published.


Users and Vizzuality submit to the Courts and Tribunals of Madrid (Spain) for the resolution of conflicts and waiver of any other jurisdiction that may be applicable.